Privacy Policy

At MCA Property Management LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through other means. By using our website or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

• Visit our website
• Fill out forms (e.g., contact forms, rental applications)
• Communicate with us via email, phone, or other channels
• Apply for property rental or management services
• Access our resident portal

Types of information collected may include:

• Personal Identifiers: Name, mailing address, email address, phone number
• Demographic Information: Age, gender, preferences
• Property Information: Details about properties you are interested in or currently rent
• Financial Information: Income verification, credit information (with consent)
• Usage Data: IP address, browser type, operating system, pages visited, and other analytical data

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process rental applications and referrals
• Communicate with you about your inquiries or transactions
• Send promotional materials, newsletters, and other information (you may opt-out at any time)
• Improve our services and website functionality
• Comply with legal obligations
• Protect against fraud and unauthorized access

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our business (e.g., property management software providers), and only to the extent necessary to perform those services on our behalf
• When required by law or to protect our rights and safety
• In connection with a business transaction (merger, acquisition, etc.)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third parties. The categories of sharing described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS/Text Messaging Communications

If you opt in to receive text messages (SMS) from MCA Property Management LLC, you consent to receive messages related to your inquiries, rental applications, account, appointments, service updates, and other communications relevant to our services. Message frequency may vary.

• Opt-In: You provide consent to receive SMS messages by submitting your mobile number through our forms or by replying to our messages.
• Opt-Out: You may opt out at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.
• Help: For assistance, reply HELP to any message or contact us using the information below.
• Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request information about how your data is used
• File a complaint with relevant authorities

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.